Introduction
At zencraftglow ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at zencraftglow.world (the "Site") or interact with our custom paper goods and stationery services. This policy complies with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) where applicable.
By using our Site, you consent to the data practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you provide directly to us when you:
- Contact us through our contact form or email
- Request information about our paper goods and stationery products
- Place orders for custom paper goods
- Subscribe to our newsletter or communications
The types of personal information we may collect include your name, email address, phone number, mailing address, and any other information you choose to provide.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Process and fulfill your orders for custom paper goods
- Send you information about our products and services
- Improve our website and customer experience
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information. If you believe we have collected information from a child under 13, please contact us immediately.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Your Rights Under US Law
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to Access: You can request access to the personal information we hold about you.
- Right to Correction: You can request that we correct inaccurate or incomplete information.
- Right to Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Right to Opt-Out: You can opt-out of the sale of personal information (we do not sell personal information).
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframes required by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: question@zencraftglow.world
Phone: +1 800-586-4629
Address: 7800 Whipple Ave NW, Canton, OH 44720, United States